These Terms and Conditions (“Terms”) apply to your use of the website and to any services provided by SilverShield Legal (“we”, “our”, or “the Firm”). We are an Australian-based legal service dedicated to assisting retirees and older Australians with estate planning, superannuation matters, enduring powers of attorney, and related legal needs. By accessing our Website or engaging our services, you agree to be bound by these Terms.
By using our Website, submitting an enquiry, scheduling an appointment, or requesting legal support, you acknowledge that you have read, understood, and accepted these Terms. If you do not agree to any provision herein, please do not use the Website or our services. These Terms may be updated periodically, and continued use of our Website after any changes constitutes your acceptance of the revised version.
SilverShield Legal offers legal services tailored to older adults, including (but not limited to): drafting and reviewing wills, establishing powers of attorney and guardianship documents, advice on aged care agreements, support with probate and estate administration, and guidance on retirement income structures. Services are delivered by qualified professionals licensed to practise law in Australia. We do not provide financial, medical, or psychological advice.
Clients are responsible for providing accurate and timely information relevant to their legal matter, including but not limited to personal identification, family structure, financial details, and property ownership. Clients agree to review all legal documents carefully before signing and to notify the Firm of any changes in circumstances that may affect the engagement. Misuse of our services, including the provision of misleading or fraudulent information, may result in immediate termination of service.
While SilverShield Legal strives to offer services with care, skill, and diligence, we do not guarantee any particular outcome. To the fullest extent permitted under Australian law, we disclaim liability for indirect or consequential loss arising from the use of our services or Website. Liability is limited to the amount paid by the client for the service in question. These Terms do not affect your rights under the Australian Consumer Law.
All content on this Website, including legal guides, visual materials, layouts, branding, and downloadable forms, is the intellectual property of SilverShield Legal or its content suppliers. You may not reproduce, distribute, or reuse any materials for commercial purposes without our prior written consent. Access to documents is granted for personal use only unless otherwise specified.
These Terms are governed by the laws of the State of Victoria, Australia. Any dispute arising in connection with the use of our services or Website shall be subject to the exclusive jurisdiction of the courts of Victoria. Where mandatory local consumer protections apply, they will not be excluded by this clause.
We reserve the right to suspend or terminate your access to the Website or to decline further service if we identify a breach of these Terms, inappropriate conduct, or legal conflict of interest. Termination may occur without prior notice in cases involving fraud, misuse, or risk to client confidentiality or well-being.
Refunds may be granted if a written cancellation is received within 48 hours of payment and before any legal work has commenced. Once document drafting, legal review, or professional advice has begun, fees are non-refundable except in exceptional circumstances at our discretion. All refund requests are assessed individually and in accordance with Australian consumer protection laws.
We may update these Terms from time to time to reflect legal, regulatory, or operational changes. Any amendments will be posted on our Website and take effect immediately unless otherwise stated. It is your responsibility to review these Terms periodically. Continued use of our services following any changes indicates your agreement to be bound by them.
These Terms and Conditions are effective as of 16 July 2025 and apply to all users and clients engaging with SilverShield Legal from that date onward.